
John Iwuozor
Contributor
About
John Iwuozor is a freelance writer with expertise in the technology field. He has written for a host of top tech companies, the likes of Technologyadvice, Tripwire amongst others. He's an avid chess lover and loves exploring new domains.
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What Is IaaS (Infrastructure As A Service)?
IaaS, short for Infrastructure as a Service, is a cloud computing model that offers on-demand access to compute, storage and networking resources. Instead of buying hardware, customers can rent IT infrastructure from a cloud provider, on a pay-as-you-go basis. These... -
What Is Customer Experience (CX)?
First impressions matter, especially in the business world. Your experience after interacting with a brand determines whether you'll decide to stay loyal or churn. Understanding customer experience and optimizing it can make a huge difference for your business. It affects... -
What Is Customer Intelligence (CI)?
Customer intelligence is a vital aspect to driving sales. Without it, you’ll be left to guess what your customers want, need or expect–never mind which message will resonate with them and get them to act. The good news is that... -
What Is Customer Service? Definition & Best Practices
For businesses today, having a great product isn't enough. You have to market it well, drive sales and retain customers. However, poor customer service can make this an uphill battle. Customers don't want to wait for ages, get passed around... -
How To Unblock YouTube Easily [7 Different Ways]
It is frustrating to get on the world’s most popular video-sharing platform only to encounter the “video unavailable” or “this video is not available in your country” error. This usually indicates that your YouTube may be blocked either by network... -
Confluence Review: Features, Pros And Cons
Confluence is a project management software that allows users to create and share knowledge, brainstorm ideas and manage projects all in one centralized location. What sets Confluence apart from other tools is its unique ability to streamline communication and collaboration... -
Qt9 ERP Review: Features, Pros & Cons
Qt9 ERP is an all-in-one cloud enterprise resource planning (ERP) platform that supports the automation of business data from multiple systems into a scalable solution. It offers a wide range of features which includes inventory management, manufacturing and production tracking,... -
Do I Need A CPA For My Small Business?
Every small business owner gets to the point where they worry about the tax implications of their business, as well as having to handle accounting and other obligations. Trying to juggle these tasks single-handedly can lead to a lot of... -
What Is Accounting? The Basics Of Accounting
Accounting is the process of keeping track of all financial transactions within a business, such as any money coming in and money going out. It’s not only important for businesses in terms of record keeping and general business management, but... -
Connecteam Review: Features, Pros & Cons
Connecteam is an easy-to-use employee management, communication and collaboration software. The platform app offers a lot of great features that make it very useful for businesses, especially those with a majority of non-desk employees. In this Connecteam review we will... -
Oracle HCM Review: Features, Pros & Cons
Oracle Cloud HCM [human capital management] combines people, processes and technology to help employers and HR professionals manage their workforce more effectively. With Oracle Cloud HCM, you can personalize employee experience, boost productivity and support the entire employee lifecycle (from... -
Doodle Review: Features, Pricing & More
Doodle is a free scheduling platform that can help you keep track of your appointments. If you're looking for an easy-to-use app that will let you create your own personalized calendar from scratch in minutes, then Doodle might be the... -
SuccessFactors Review: Features, Pros & Cons
The SAP SuccessFactors suite of products is a comprehensive HR management solution that helps you manage all aspects of your employee lifecycle. The human experience management (HXM) suite includes various modules, such as recruitment, talent management, time tracking and data-driven... -
Setmore Review: Features, Pricing & More
Setmore is an appointment scheduling software that enables businesses to connect effortlessly with customers via the tool's ability to build booking pages, manage multiple appointments, set reminders and accept payments online. Unlike other scheduling apps, Setmore's free plan and affordable... -
Nextiva Pricing & Plans Guide
Nextiva is regarded as one of the best voice-over-internet protocol (VoIP) service providers that provide built-in advanced phone features, VoIP technology and innovative contact center solutions to help businesses improve communication, efficiency and productivity. The cloud-based phone system allows businesses... -
Missouri Business Entity Search
If you are looking to start a business in Missouri, one of the first things to do is determine whether your desired business name is already used in the state. Business name research is quick and simple with the online... -
What’s the Difference Between a Cash Register and POS System?
Many business owners are often confused about the difference between a cash register and a POS system. Both serve similar purposes—process sales, make payments and keep track of everyday sales transactions. Yet, there are specific differences between the two. In... -
VoIP Vs. Landline: Differences, Pros & Cons
In the past, telecommunication was all about landlines. Now, with the advent of voice-over-internet-protocol (VoIP), it has become possible for people to use the internet as their only means of communication. This has led to a lot of confusion for... -
Nevada Business Entity Search
The state of Nevada is a business-friendly state that’s suited for entrepreneurs and investors. It offers a favorable tax structure, quickly appreciating real estate, a low regulatory environment and streamlined license and approval procedures. All business entities except sole proprietorships... -
What Is Workday Software & What Is It Used For?
Workday is a provider of cloud-based software that specializes in applications for financial management, enterprise resource planning (ERP) and human capital management (HCM). Founded in 2005 by David Duffield, former CEO of PeopleSoft, alongside Aneel Bhusri, former PeopleSoft chief strategist,... -
What Is Lattice Software?
Lattice software is a cloud-based performance management solution that helps human resources (HR) professionals manage employee productivity and progress. The software helps teams identify, set and track goals, and perform check-ins and reviews. Lattice software combines traditional HR processes with... -
Zoho Books vs QuickBooks Comparison
Zoho Books and QuickBooks are two popular accounting software programs amongst small businesses, freelancers, nonprofits and startups. QuickBooks' versatility makes it a good choice for small and medium-sized businesses seeking a customizable and feature-rich option. Zoho Books is popular for... -
QuickBooks Online Pricing And Plans (Guide)
Note: As of May 31, 2024, Intuit has revamped its QuickBooks pricing and product structure. Support has ended for QuickBooks Desktop, QuickBooks Desktop Pro and QuickBooks Desktop Premier. New customers can still sign on for a yearly subscription to QuickBooks... -
How To Get A Virginia Business License
Virginia is a fantastic place to start or grow your business. The bustling cities and beaches make it one of the most beautiful states in the country. If you’re setting up a business in Virginia, you need to know about... -
Payroll4Free Review: Features, Pros & Cons
Payroll4Free is a free and easy-to-use payroll software for small businesses that helps manage employees with time tracking, reporting and paychecks. The software is ad-supported but offers comprehensive features for businesses with up to 25 employees. However, if you require... -
How To Get A Maryland Business License
Starting a business in Maryland can be exciting. Before you can officially open your doors and start offering professional services, however, you'll need to ensure your business gets the proper licenses and permits. This guide will walk you through how... -
Norton Antivirus Review: Pricing, Pros & Cons
Read our Norton Antivirus review to find out if this solution is right for you, based on pricing, features, ratings and how it compares to its competitors. Summary Norton is one of the most popular antivirus software that is available... -
Avast Antivirus Review: Pricing, Pros & Cons
Avast has a great reputation for protecting computers from viruses and malware. With free and premium options, it delivers a complete security solution. Avast offers a wide range of tools beyond basic antivirus protection, including password protection, data shredder, webcam... -
ADP Vs. Paychex Comparison
If you're looking to get a new payroll provider, there are many choices out there. ADP and Paychex are both leaders in this space as they allow you to create automated processes for payroll for your employees while keeping track...
About
John Iwuozor is a freelance writer with expertise in the technology field. He has written for a host of top tech companies, the likes of Technologyadvice, Tripwire amongst others. He's an avid chess lover and loves exploring new domains.