The Best ACH Payment Processing
Forbes Advisor Ratings
Methodology
At Forbes Advisor, we take into account several factors of an ACH payment processing company to determine which is the best for specific businesses. Whether low-cost or full-featured solutions are what you need, you’ll be able to find one that fits—and by using a five-star rating system, you’ll know which is the best overall. In addition to pricing and features, we also looked at customer support and user reviews.
Here’s what we considered for the ranking:
- Cost and fees: For many small businesses, cost is the top deciding factor, but with ACH payment processing, you’re already looking at low transaction fees, so we didn’t give this category the highest weight. Still, we wanted to make sure companies were transparent about pricing and make it easy for you to find out exactly what your monthly cost is.
- Features and functionality: Most payment processors provide full PCI compliance, which is one more thing off your plate, but not all do. There are other features that were either better or missing, including reports, invoice generators and software integrations—all of which are necessary for business management.
- Customer support: When a business offers 24/7 support, we give it quite a bit of credit because if you’re having trouble processing payment, you need help right away. However, we also took into consideration what types of support they offer—24/7 access to a help center or contact form isn’t the same as phone or live chat support.
- User reviews: It’s important to know the good and bad of a business, so we look to user reviews to get a good understanding of where these ACH payment processing companies excelled and how they failed.
What Is ACH Payment Processing?
An ACH payment works like a wire transfer, but between banks with no middleman. Using information, including the payment amount, bank account number and routing number, you can send or receive money between checking accounts. This is how direct deposit works, or paper checks. Usually, there’s a waiting period of two to three days, or even up to a week, for payments to process. Same-day ACH payments or transfers are becoming more common, but they may cost more.
Also, just like credit card companies have governing bodies (the card brands EMV and the PCI DSS), banks have the National Automated Clearing House Association (NACHA). It creates the rules for direct deposits and payments via ACH processing. ACH payments are becoming more popular—in 2020, the ACH network moved $61.9 trillion and in 2021, Nacha reports it saw almost $73 trillion through the system.
How To Choose an ACH Payment Processing Company
When choosing an ACH payment processing company for your business, it’s important to consider pricing, integrations and features. There may be options that cost more, but the features make it worth it for your business, or a low-cost processor may not give you extras, but maybe you don’t need them.
Look at contract length—some payment processors allow month-to-month billing, while others may require up to a three-year contract. If you’re fine with a long-term contract, read the fine print to find out how much it may cost for early termination. As far as transaction fees, you’re going to find that they’re much lower than credit card processing. Most ACH payment fees hover around 1% or slightly higher. And many companies cap the fee at a certain amount. Also, if there’s a monthly fee, be sure to find out what that monthly cost covers and compare it to others that may not have one.
Being able to connect the software you already use with your payment processor can be helpful, such as with your accounting software. Other integrations can also be useful, including your POS and customer relationship management (CRM) app.
Most ACH payment processing companies are primarily credit card processors, so you’ll usually be able to run customer and sales reports or export data from your account. These are helpful features for business decisions and predicting future sales and necessary for bookkeeping or accounting. If you don’t already have an invoicing solution, look for an ACH payment processing company that offers an invoice generator.
Benefits of ACH Payment Processing
Using ACH payment processing can be an excellent solution for many businesses. Not only is it more cost-effective, it may be easier to track finances and it can be automated.
Cost-effective
With credit card processing, you may pay up to 3.5% on transactions, plus 10 cents to 30 cents, depending on whether the credit card is present. Most ACH payment fees are much lower, and many companies cap the amount you’ll pay. You may see $1 minimums per transaction, or $10 caps on fees, but generally, the fee is around 1%.
Easy to Manage
Because an ACH payment is directly through banks, it’s easy for you to track sales in your bank statements and easy for customers to track payments. Even if the ACH payment processing company doesn’t let you export data reports, you can easily find them in your banking profile.
Automated Payments
If you have a business that offers recurring services or products, such as a subscription box or a monthly service, you can easily receive payment each month with automated payments via ACH. Usually, the payment processor includes a way for you to send payment reminders, so there are no surprises for customers when they make a payment.
What Type of Business Should Use ACH Payment Processing?
The most obvious answer to who should use ACH payment processing is an online business. E-commerce companies can offer ACH payments easily on their websites, and if you go a step further, it makes the most sense for those that have recurring payments—for example, subscription box services. It’s also a good choice for service-based businesses, such as a property management company.
Using ACH payment processing is common among business-to-business (B2B) companies because the fees are so low on large transfers. If you regularly accept payments of more than $1,000, you’ll save on transaction fees if you accept ACH payments.
Frequently Asked Questions (FAQs)
How long does an ACH payment take to process?
Typically, an ACH payment takes three to five days to process, but there are real-time ACH payment options as well. Typically, ACH payments are processed by banks in batches and there’s a daily cutoff time.
Is Stripe better than PayPal?
Both Stripe and PayPal are online payment processing specialists. Stripe works better for larger companies that may want to have more payment options such as subscriptions and recurring payments. PayPal is slightly more expensive than Stripe, charging 2.7% plus 30 cents per online transaction, compared to the 2.7% plus 5 cents for most transactions with Stripe.
Is PayPal an ACH?
PayPal does use ACH to transfer money from a buyer’s bank account (or their PayPal account) to the seller’s account. It acts more as a middleman, similar to a wire transfer service (such as Western Union).
What is a pending ACH payment?
A pending ACH payment is kind of like a placeholder for the money that is to be transferred. You may see this as a buyer or seller in your checking account. It sets aside the money and either credits or debits the money to or from the account so it cannot be used for other purchases. This means that funds have not cleared yet.
Is there a limit on ACH transfers?
Limits vary from bank to bank and by time. There may be limits on how much can be moved per transaction or per day. The range of limits is typically $2,000 to $10,000 per day or $5,000 to $10,000 per month. Limits could also depend on your account history with your bank or whether you have a business checking account, which usually allows for higher limits.
What are the best ways to avoid chargebacks?
The best way to avoid chargebacks is to make sure that you offer excellent customer service to those who buy your products or services. If there is an issue, be sure that you have a refund policy in place and offer refunds when necessary. Other ways you can avoid chargebacks is ensuring that your receipts or billing information has your phone number on them, preferably a toll-free number and that your business name and the name of your business or website are the same.
What percentage does Payment Depot take?
Payment Depot doesn’t add a percentage to wholesale interchange rates. Instead of marking up interchange rates, called interchange-plus, Payment Depot charges a monthly membership fee, starting at $59, and a per-transaction fee ranging from 7 cents to 15 cents.