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Best Mental Health Insurance Of 2025

Updated: Jan 2, 2025, 5:26am
Written By
Lead Editor, Insurance
Reviewed
Deputy Editor, Insurance
& 1 other
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Kaiser Permanente, Blue Cross Blue Shield and UnitedHealthcare are the best mental health insurance companies, based on our analysis.

Top-rated insurers for the treatment of mental health disorders have a variety of resources such as telehealth, apps and online therapy services. The best health insurance companies also have low complaint levels, high ratings from the federal government for their Affordable Care Act (ACA) marketplace plans and high quality ratings from the National Committee for Quality Assurance.

Why You Can Trust Forbes Advisor

We analyzed complaints to state insurance departments, quality ratings and ACA plan ratings. Our editors are committed to bringing you unbiased ratings and information. Advertisers do not and cannot influence our ratings. You can read more about our editorial guidelines and the methodology for the ratings below.

  • 259 health insurance plan costs crunched
  • 84 coverage and quality data points analyzed
  • 108 years of insurance experience on the editorial team
  • Unbiased editorial teams
Read more

Best Mental Health Insurance Companies


Kaiser Permanente

Kaiser Permanente
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Availability

8 states and Washington, D.C.

Provider network

24,605 physicians in 40 hospitals and 616 medical facilities

Telehealth offered?

Yes

Kaiser Permanente
See Plans Arrow
On Healthcare.com's Website

8 states and Washington, D.C.

24,605 physicians in 40 hospitals and 616 medical facilities

Yes

Our Expert Take

Kaiser Permanente has superior quality ratings, excellent average deductibles for silver plans and four different types of metal tiers on the ACA marketplace.

Kaiser Permanente health insurance policies provide coverage for addiction, alcohol use disorder, anxiety, attention deficit hyperactivity disorder, autism, bipolar disorder, depression, eating disorders, obsessive-compulsive disorder, postpartum depression, post-traumatic stress disorder, schizophrenia, sleep problems, substance use disorders and more.

Online resources are available at the company website for a variety of issues. You can schedule an online therapy appointment, take a mental health assessment and get support from a mental health coach through the Headspace Care app, which is free to members.

Kaiser Permanente operates an integrated health system, which means the medical providers and health plans work for the same company, reducing potential claims problems and making healthcare more seamless.

More: Kaiser Permanente Health Insurance Review

Pros & Cons
  • Low health insurance costs compared to other we insurers analyzed.
  • Highest quality marks by the National Committee for Quality Assurance (4.2 out of 5), especially for prevention, among the health plans we reviewed.
  • Best average ACA plan ratings of the insurers we reviewed.
  • Consumer complaints to state insurance commissioners are higher than the industry average.
  • Only available in eight states and Washington, D.C..
  • If you have an HMO and must stay in-network, finding a provider that accepts Kaiser Permanente may be a problem because it’s not accepted in many states.

Blue Cross Blue Shield

Blue Cross Blue Shield
4.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Availability

50 states and Washington, D.C.

Provider network

Over 1.7 million healthcare providers

Telehealth offered?

Yes

Blue Cross Blue Shield
See Plans Arrow
On Healthcare.com's Website

50 states and Washington, D.C.

Over 1.7 million healthcare providers

Yes

Our Expert Take

We like that Blue Cross Blue Shield (BCBS), which is made up of 34 independent insurers, has excellent quality ratings, lower than average silver plan deductibles and three types of health plans (HMO, EPO, and PPO).

Blue Cross Blue Shield policies and the types of coverage they provide varies depending on the BCBS company. Many different insurers license the Blue Cross Blue Shield name. Still, most mental health conditions are covered, including anxiety, dementia, depression, eating disorders and substance abuse disorders.

You can find online resources to help with mental health conditions in some states. The Learn to Live program in Massachusetts, for example, offers free 24/7 support programs that can help treat depression, insomnia, social anxiety and substance abuse.

More: Blue Cross Blue Shield Health Insurance Review

Pros & Cons
  • Offers policies in all four metal tiers (bronze, silver, gold and platinum).
  • Lower than average silver plan deductibles.
  • Excellent National Committee for Quality Assurance quality ratings (3.5 out of 5), especially for patient experience.
  • Consumer complaints to state insurance commissioners are slightly above average compared to the industry average.
  • Higher ACA marketplace premiums than other competitors we analyzed.

UnitedHealthcare

UnitedHealthcare
4.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Availability

49 states and Washington, D.C. (not available in New York), including 18 in the ACA marketplace

Provider network

1.3 million physicians and care professionals and 6,500 hospitals and care facilities across the U.S.

Telehealth offered?

Yes

UnitedHealthcare
See Plans Arrow
On Healthcare.com's Website

49 states and Washington, D.C. (not available in New York), including 18 in the ACA marketplace

1.3 million physicians and care professionals and 6,500 hospitals and care facilities across the U.S.

Yes

Our Expert Take

UnitedHealthcare stood out in our evaluation because it has one of the lowest average silver plan deductibles compared to other insurers we analyzed, lower than average complaints to state insurance departments and excellent quality ratings.

Examples of mental health conditions UnitedHealthcare provides coverage for include anxiety, depression, bipolar disorders, substance abuse and post-traumatic stress disorders.

Treatment for mental health conditions can be provided in person, over the phone or through video calls. Certain UnitedHealthcare plans may also include emotional support services, such as the Talkspace online therapy program.

More: UnitedHealthcare Health Insurance Review

Pros & Cons
  • Decent National Committee for Quality Assurance quality ratings (3.5 out of 5) with good numbers for prevention and treatment.
  • Large provider network across the country.
  • Offers other types of insurance, including dental, vision, accident and critical illness plans.
  • Health insurance premiums are higher than some competitors.
  • Doesn’t offer as many metal tiers or types of health plans in the ACA marketplace compared to competitors.

Summary: Best Mental Health Insurance

Here’s an overview of ratings, plan offerings sold on the Affordable Care Act (ACA) marketplace at HealthCare.gov and the availability of telehealth services for the top-rated insurers.

Types of Health Insurance Plans Explained

Here are how the three common types of health insurance policies differ:

  • Exclusive provider organization: You can see an in-network specialist without a referral if you have an EPO health insurance plan. The only out-of-network care EPO plans pay for are medical emergencies.
  • Health maintenance organization: You usually must have a referral to see specialists with HMO health insurance. You won’t be covered if you seek care outside of the network, unless it’s for emergency care.
  • Preferred provider organization: PPO plans allow you to get medical care from a provider outside the network, but the services are covered at a much smaller percentage. PPO health insurance plans usually don’t require referrals from your primary doctor to see specialists.

EXPERT TIPS

How To Choose the Best Mental Health Insurance

Les Masterson

Les Masterson

Insurance Editor

Michelle Megna

Michelle Megna

Insurance Lead Editor

Ashlee Valentine

Ashlee Valentine

Insurance Editor

Network Size

The bigger the network, the better selection of providers and places where you can get treatment. Insurance companies that contract with lots of mental health providers in your area are your best bet, so I recommend checking the network size when choosing providers.

Les Masterson
Les Masterson

Insurance Editor

Covered Services

My advice: When comparing providers, pay attention to the services each plan covers. Consider choosing a plan that provides a good mix of inpatient and outpatient services for the most comprehensive coverage.

Michelle Megna
Michelle Megna

Insurance Lead Editor

Referrals

If you want to manage your own mental health care, it’s a good idea to look for plans that don’t require a referral for mental health visits, for instance a PPO health plan. Some health insurance plans, such as HMOs, require referrals from a primary care provider, while others don’t demand a referral.

Ashlee Valentine
Ashlee Valentine

Insurance Editor


What Is Covered by Mental Health Insurance?

If the reason you need mental health treatment is considered medically necessary, the treatment should be covered as specified in your plan’s summary of benefits and coverage.

Here are some of the mental health services covered by health insurance:

Counseling and therapy. Talk therapy and cognitive behavioral therapy are typically covered by health insurance, but you may have out-of-pocket costs, such as copays and health insurance deductibles.

Inpatient hospitalization. This generally involves staying in the hospital for a short period and receiving continuous treatment, which can include therapy, medication, and help developing coping skills.

Partial hospitalization. This generally involves psychiatric treatment during the day without overnight stays.

Substance abuse treatment. Therapy, recovery programs, detox and medication management are usually covered.

Emergency care. Emergency psychiatric treatments, or crisis intervention, for issues such as overdoses, are covered by many mental health insurance plans, though coverage varies by plan.

Medication. Prescriptions for treating mental health conditions are covered by most health insurance plans, though there may be copays for these pharmaceuticals.

Virtual appointments and apps. Many insurers offer telehealth and virtual appointments, so you can receive mental health treatment anywhere. Many also have apps such as Talkspace that you can use to get coaching.


What Does Mental Health Insurance Not Cover?

Health insurance usually does not cover mental health treatments that aren’t connected to a medical diagnosis or that don’t involve clinically necessary intervention.

Suppose you are grieving a death but aren’t experiencing a health disorder such as depression. In that case, your health insurance may not cover therapy for your bereavement issues.

Here are examples of services that are usually not covered unless medically necessary:

  • Boarding school programs that do not meet approved criteria for substance use disorder. residential level of care.
  • Counseling services solely related to relationship dynamics, such as couples or family counseling.
  • Halfway houses.
  • Nicotine-related disorders.
  • Third-party treatment and evaluation requests, for example, from a school or employer.
  • Long-term mental health or addiction treatment.
  • Urinalysis for drug screening.

Can You Buy Stand-Alone Mental Health Insurance?

No, you can’t buy stand-alone mental health insurance. Fortunately, most health insurance policies cover mental health conditions when clinically necessary.


Do All Health Insurance Companies Have to Offer Mental Health Coverage?

No, health insurance companies are not required to offer mental health coverage. However, if they do offer mental health coverage, it must be equal to or better than physical health coverage as mandated by the federal parity law.

Here’s an example: You can’t be charged a $200 copay for a psychologist visit and $50 for an annual physical with a primary care provider.

The parity law does not apply to Medicare. However, it does for other types of health insurance, such as ACA marketplace plans, group health insurance for companies with more than 50 employees, Medicaid and the Children’s Health Insurance Program.


Does Health Insurance Cost More if it Covers Mental Health?

No, it doesn’t necessarily cost more for health insurance that covers mental health treatment. The cost of health insurance—which usually provides mental health coverage—varies based on many factors, including your location, the insurance company and the type of plan you choose.

Compare health insurance quotes to identify the policies that provide the coverage you need with the lowest premium.

Related: Worst States For Mental Health


Other Options for Getting Mental Health Services

Private health insurance isn’t the only option for getting mental health coverage. Here are some other ways to get mental health treatment with or without insurance.

College Counselors

Campus health centers may offer mental health services with licensed counselors for free for full-time college students. On-campus counseling can help with issues such as anxiety, depression, stress management and substance abuse.

Employee Assistance Programs

Some employers offer Employee Assistance Programs (EAPs) that provide counseling and coaching for issues such as substance abuse, financial problems and dysfunctional relationships.

Nonprofit Organizations

You can get 24/7 crisis support and information about local and online treatment programs from nonprofit organizations that cater to mental health issues. Many of these organizations have toll-free hotlines. Here are some resources that are available nationwide:

Medicaid

Medicaid covers various mental health and substance abuse disorder treatments, including individual and group therapy, medical detox, partial hospitalization, residential treatment and medications. Medicaid is jointly funded by state and federal governments and provides health insurance for low-income Americans who meet specified state income requirements.

Therapy Apps

Mobile therapy apps that connect you with a licensed mental health professional virtually or over the phone might be worth considering if you want convenience. Many apps, like Talkspace and BetterHelp, charge a monthly fee rather than a per-session rate.

Related: 10 Best Online Therapy Services: Tried And Tested

Veterans Affairs

There are several ways to take advantage of mental health treatment services if you served in the military. In addition to emergency crisis care, the VA offers inpatient care for veterans with severe or life-threatening mental illness. It also offers outpatient care for veterans with serious mental illness who have difficulties functioning in daily life and regular outpatient care, which may include care provided over the phone, for veterans facing challenges in their lives.

Other noteworthy treatments include rehabilitation treatment and residential (live-in) programs for veterans with mental health problems and other needs (like those related to homelessness, job training and education). Additionally, primary care for many common mental and behavioral problems is provided.


Methodology

Forbes Advisor’s overall ratings for the best health insurance companies are based on:

  • Complaints made to state insurance departments (50% of score): We used 2021 complaint data from the National Association of Insurance Commissioners.
  • Plan ratings from the National Committee for Quality Assurance (25% of score): The National Committee for Quality Assurance (NCQA) is an independent, nonprofit organization that accredits health plans and produces ratings based on specific metrics.
  • Plan ratings from the Affordable Care Marketplace (25% of score): We used the federal government’s overall quality rating for the company’s plan(s). Where government ratings weren’t available, a company’s Forbes Advisor rating is based on complaints and its NCQA scores.

Best Mental Health Insurance Frequently Asked Questions (FAQs)

Does standard health insurance cover mental health treatment?

Yes, mental health treatment is covered by most standard health insurance plans. Affordable Care Act marketplace health plans (available at HealthCare.gov) must provide coverage for mental health and substance abuse treatment. Mental health benefits are also included in many other health plans, such as employer-sponsored health insurance, Medicare and Medicaid

Can you be denied coverage for pre-existing conditions?

No, health insurance companies generally can’t deny coverage for a pre-existing condition, such as cancer, heart disease, diabetes or mental health disorders.

Does Medicare cover mental health?

Yes, Medicare covers mental health. Inpatient mental healthcare is covered by Medicare Part A, also called hospital coverage. Medicare Part B provides benefits for individual therapy, mental health screenings, partial hospitalization and medication management. Medicare Advantage, also known as Part C, may offer expanded mental health benefits beyond Parts A and B.

 

Medicare Part D covers most prescription medications for mental health treatment.


Next Up In Health Insurance


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