Faye Travel Protection International Travel Plan

Here are the key benefits of Faye’s travel insurance offerings. Note that coverage limits are the maximum amount offered by Faye.

Coverage type Coverage limits
Trip cancellation
100% of non-refundable travel expenses
Trip delay
$300 per day, and up to a $4,500 limit per trip, for delays over 6 hours
Trip interruption
150% of your non-refundable travel costs
Missed connections
$200 for 3-hour delays, plus $100 if you experience a delay of 6+ consecutive hours.
Trip inconvenience
$200 per trip inconvenience, $600 limit per trip
Non-medical emergency evacuation
$100,000
Emergency medical expenses
$250,000 for international trips
Emergency medical evacuation
$500,000
Lost or damaged belongings
$2,000 per trip
Baggage delay
$300, after 12-hour delay

Faye Travel Medical Insurance and Evacuation Insurance

Based on the trip details you enter when getting a quote, Faye will recommend one of four travel medical bundles.

Bundles 1C and 1D provide coverage for adventure sports and activities. Bundles 1A and 1C have lower travel medical limits than bundles 1B and 1D.

Coverage type Medical Bundle 1A Medical Bundle 1B Medical Bundle 1C Medical Bundle 1D
Travel medical insurance
$50,000
$250,000
$50,000
$250,000
Emergency medical evacuation
$500,000
$500,000
$500,000
$500,000
Political, security and natural disaster evacuation
$100,000
$100,000
$100,000
$100,000
Adventure sports and activities coverage
No
No
Yes
Yes

Faye Optional Add-On Coverage and Bundles

In addition to Faye’s core coverage, you can buy several add-on coverages and upgrades to enhance your policy.

Adventure and Extreme Sports Coverage

This coverage gives you peace of mind knowing that you have added medical and transportation coverage for your wildest adventures and extreme sports activities. Activities such as skydiving, hang gliding, cliff diving, hot-air ballooning, bungee jumping and motocross are usually excluded from coverage on travel insurance policies unless you buy add-on benefits.

Coverage for adventure sports and activities can be purchased by choosing Faye’s Medical Bundle 1C or 1D.

Baggage Upgrade Including Sport and Business Equipment

Boost your baggage insurance benefits to $2,000, and include coverage for sports, golf and business equipment.

‘Cancel for Any Reason’ Travel Insurance (CFAR)

Faye offers “cancel for any reason” (CFAR) travel insurance coverage, which allows you to cancel your trip regardless of the reason. You must purchase this add-on within 14 days of making your initial trip deposit and cancel at least 48 hours before departure for the coverage to apply.

Faye’s CFAR coverage reimburses you up to 75% of your non-refundable trip expenses if you want to cancel your trip. CFAR usually adds about 50% to your travel insurance cost.

Pet Parent Coverage

Faye offers a pet parent coverage add-on. It includes coverage for veterinary expenses if your pet gets sick or injured during your trip. Or, if you leave your furry friend at home and arrive back home later than expected, this coverage will cover the extra kennelling costs.

Coverage details include:

  • Pet kennel costs up to $250.
  • Pet or service animal returns up to $250.
  • Pet or service animal travel medical costs up to $2,500.
  • Quarantine kenneling expenses of up to $2,500.

Rental Car and Travel Inconvenience Bundle

Faye’s rental car care coverage compensates you up to $50,000 in case of accidental damage to your rental car, whether due to a collision, vandalism, natural disaster or theft associated with your rental. It’s bundled with travel inconvenience benefits ($200 per each event, up to $600 maximum) for travel snafus, including:

  • Accommodations fail to meet advertised expectations.
  • Credit or debit card cancellation for reasons beyond your control.
  • Closure of amusement parks at your destination for at least a day due to mechanical issues or bad weather.
  • Government-imposed beach closures of more than 12 hours.
  • Rain at your beach destination for 50% or more of your trip.
  • Rental car break-down causes a late arrival.

Trip Delay Upgrade

Buying the trip delay upgrade increases your maximum benefit from $2,100 to $4,500. It also includes missed connection coverage of $200 if your delay of three hours or more causes you to miss your connection.

Vacation Rental Damage Protection

Accidents can happen, even during your vacation rental stay. For this reason, Faye’s travel coverage extends to any unintentional damage you may cause to the vacation rental property or its contents while you’re on your trip.

Coverage details include rental property damage liability up to $3,000.


How Much Does Faye Travel Insurance Cost?

Travel benefits vary among travel insurance policies and so does pricing for each policy. Travel insurance costs generally vary by the age of the travelers and the trip cost being insured.

Travelers and trip Cost per trip
Two travelers age 30, $3,000 trip cost, traveling to Mexico for 8 days
$276
Two travelers age 40, $6,000 trip cost, traveling to Italy for 17 days
$381
Family with two parents age 40 and two children, $15,000 trip cost, traveling to Italy for 17 days
$812
Family with two parents age 40 and two children, $15,000 trip cost, traveling to France for 17 days
$812
Family with two parents age 40 and two children, $15,000 trip cost, traveling to U.K. for 17 days
$812
Two travelers age 65, $6,000 trip cost, traveling to the Italy for 17 days
$452
Two travelers age 70, $3,000 trip cost, traveling to the Mexico for 8 days
$353
Average cost
$557

What Does Faye Travel Insurance Cover?

Faye’s travel insurance coverage provides many benefits, including trip cancellation, trip interruption, trip delay, travel medical insurance and medical evacuation coverage.

You can safeguard your trip investment with a Faye travel insurance policy because it can provide valuable pre-and post-departure benefits if the unexpected happens. That means you can recoup some of your money if you have to cancel a trip, get delayed during the trip, get injured or return home early due to a problem covered by your policy.

  • Trip cancellation: Trip cancellation travel insurance reimburses your prepaid, non-refundable trip costs if you cancel the trip for a reason listed in your policy.
  • Travel medical: Travel medical insurance is critical if you travel internationally because your U.S.-based health plans may have limited or no coverage in foreign countries. If you get sick or injured during your trip, travel medical insurance compensates you for hospital and doctor bills, lab work, medication and X-rays, up to your policy limits.
  • Medical evacuation: If you need to be airlifted to get adequate medical treatment, medical evacuation travel insurance helps pay for the cost. Faye also provides non-medical evacuation benefits.
  • Trip Interruption: Trip interruption travel insurance so you can recoup expenses for missed portions of your trip when you leave early for unforeseen reasons. You can also be compensated for last-minute flight home.
  • Trip delay: Travel delay insurance compensates you for necessities you buy to tide you over during a delay caused by a problem listed in your policy.
  • Baggage insurance: Baggage insurance reimburses you the depreciated value of your belongings if lost, damaged or stolen, though you usually must first file a claim with your airline or home or renters insurance.
  • Baggage delay: If your luggage is delayed by the specified time in your policy, you can recoup money for personal items you buy to keep comfortable until your suitcases arrive.
  • Trip Inconvenience: The trip inconvenience benefits in the base Faye travel policy provide compensation for incidents such as delays at security check-ins, flight diversions and delays, rental property lockouts, late hotel arrivals, and more.

What’s Not Covered by Faye Travel Insurance?

A Faye travel insurance policy is designed to cover a wide variety of issues, but it’s essential to know that policies have limitations. Here are examples of exclusions found in the Faye Travel Protection International insurance policy.

  • Elective medical care or procedures.
  • Extreme sports or adventures like bungee jumping, free diving, and skydiving (unless you add extra coverage).
  • If you’re under the influence of drugs or narcotics (except when a physician prescribes them).
  • Injuries that are deliberately caused, including self-harm or attempted self-harm.
  • Pre-existing medical conditions, as defined in the policy (unless you qualify for a waiver).
  • Traveling specifically to seek medical treatment.
  • War or acts of war, such as invasion or hostilities between nations.

It’s also important to note that Faye doesn’t cover trips to destinations including:

  • Afghanistan
  • Cuba
  • Iran
  • Iraq
  • North Korea
  • Russia
  • Syria
  • Ukraine
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Which Faye Travel Insurance Plan Is Best for You?

Faye offers optional coverage that you can choose to further tailor your policy to your travel needs.

Pet Parents

If your pet gets sick or injured during your trip, Faye’s pet add-on coverage helps pay vet costs. It also pays for extra kennel costs if you arrive back home later than expected.

The Thrill Seeker

You can purchase coverage for adventure sports and activities, such as hang gliding and sky diving, by choosing Faye’s Medical Bundle 1C or 1D.

Traveling with Extra Baggage

Opting for the add-on baggage benefit hikes your coverage limit to $2,000 and adds coverage for sports, golf and business equipment.

Car Rental

Faye’s rental car add-on pays in case of theft or accidental damage to your rental car. It’s bundled with travel inconvenience benefits for mishaps, such as lodgings failing to meet advertised expectations, amusement park closures and rain at your beach destination for more than half your trip.


How Does Faye Travel Insurance Compare to Other Travel Insurance Companies?

Faye provides superior trip delay benefits and higher medical expense limits compared to competitors, but costs more than other travel companies in our analysis.

Faye vs. Travel Insured International

Faye’s plan has higher benefit limits for most core coverage types compared to Travel Insured International’s Worldwide Trip Protector plan. But Faye’s policy has longer waiting periods for delays. The average price for the Faye plan is about $190 more than the Worldwide Trip Protector plan.

Benefit Faye base policy Travel Insured International Worldwide Trip Protector policy
Trip cancellation
100% of insured trip cost
100% of insured trip cost
Trip delay
Maximum of $4,500/$300 per day, after 6-hour delay
Maximum of $1,500/$200 per day, after 3-hour delay
Emergency travel medical/evacuation
$250,000/$500,000
$100,000/$1 million
Trip interruption
150% of insured trip cost
150% of insured trip cost
Baggage and belongings
Maximum of $2,000
Maximum of $1,000
Baggage delay
$300, after 12-hour delay
$500 after 3-hour delay
“Cancel for any reason” reimbursement
75% of insured
75% of insured trip cost
Average cost (based on seven sample trips)
$557
$370

Faye vs. TravelSafe

The Faye plan costs about $125 more than the TravelSafe Classic plan, on average, but has more generous trip delay and medical expense benefits.

Benefit Faye base policy TravelSafe Classic policy
Trip cancellation
100% of insured trip cost
100% of insured trip cost
Trip delay
Maximum of $4,500/$300 per day, after 6-hour delay
Maximum of $2,000/$150 per day, after 6-hour delay
Emergency travel medical/evacuation
$250,000/$500,000
$100,000/$1 million
Trip interruption
150% of insured trip cost
150% of insured trip cost
Baggage and belongings
Maximum of $2,000
Maximum of $2,500
Baggage delay
$300, after 12-hour delay
$250 after 12-hour delay
“Cancel for any reason” reimbursement
75% of insured
75% of insured trip cost
Average cost (based on seven sample trips)
$557
$431

Faye vs. Travelex

Overall, Faye’s plan offers more robust coverage than the Travel Select plan from Travelex. For example, you get five times the medical expense limits with the Faye plan than with the Travel Select plan. But the Travel Select policy has a lower average cost—about $165 cheaper than the Faye plan.

Benefit Faye base policy Travelex Travel Select policy
Trip cancellation
100% of insured trip cost
100% of insured trip cost
Trip delay
Maximum of $4,500/$300 per day, after 6-hour delay
Maximum of $2,000/$200 per day, after 5-hour delay
Emergency travel medical/evacuation
$250,000/$500,000
$50,000/$500,000
Trip interruption
150% of insured trip cost
150% of insured trip cost
Baggage and belongings
Maximum of $2,000
Maximum of $1,000
Baggage delay
$300, after 12-hour delay
$200 after 12-hour delay
“Cancel for any reason” reimbursement
75% of insured
75% of insured trip cost
Average cost (based on seven sample trips)
$557
$391

Faye Customer Service

You can get in touch with the company’s customer service department by:

  • Chat. Ask questions in the website chat box or on the Faye app.
  • Email. You can email [email protected] if you need help buying a policy or have other questions.
  • Phone. Call from the U.S. (833) 240-7056, or if outside the U.S. (804) 482-2122.

How to File a Faye Travel Insurance Claim

You can file a claim with Faye travel insurance by following these steps:

  • Open the Faye app.
  • Go to the “Get Help” tab, click the “Claim Questions” tab and then “File a new claim” tab.
  • Select the reasons for filing your claim, like your health or other claims like rental car care.
  • Select the trip information and explain your reason for filing a claim.
  • Upload supporting documentation, such as flight, hotel or other travel receipts.

If you don’t have the Faye app, you can still get in touch with Faye by sending an email to [email protected]. Just email the same information so Faye can assist you accordingly.

Faye usually processes claims within 48 hours of submission. The exact time frame depends on the situation. Regardless of the company, having all of the information and supporting documentation ready can speed up the process of filing a traveling insurance claim. Once the claim is processed and approved, you can receive your funds through the Faye wallet or directly to your bank account.

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Faye Travel Insurance Frequently Asked Questions (FAQs)

Does Faye travel insurance have 24/7 travel assistance?

Faye travel insurance policies include 24/7 travel assistance, which can connect you with a customer support representative at all hours of the day. You can reach them through the Faye app on your iOS or Android. Another option is to shoot them an email at [email protected].

If you are in a medical emergency within the U.S., dial Faye’s toll-free number at (833) 240-7056. If you’re outside the U.S., call (804) 482-2122.

Where is Faye Travel insurance available?

Faye travel insurance is available to residents of every state. Currently, Faye does not offer its policies to residents in the following U.S. territories: United States Virgin Islands, Northern Mariana Islands, Guam, American Samoa and Puerto Rico.

Does Faye travel insurance cover pre-existing medical conditions?

Yes, you can get a pre-existing medical condition exclusion waiver with Faye travel insurance plans if you buy your policy within 14 days of your initial trip deposit and are medically able to travel when you purchase your plan. As long as you meet these requirements, you can have peace of mind knowing that your pre-existing conditions can be covered.

Is Faye Travel insurance primary or secondary?

Faye’s travel medical insurance is primary. That means you first file a claim with Faye before turning to other insurance you have that may compensate you for the problems you’ve encountered.

Is Faye Travel insurance legitimate?

Yes, Faye is legitimate. Faye is relatively new to the travel insurance industry as it launched in early 2022. Its travel insurance is underwritten by United States Fire Insurance Co., which is A-rated (Excellent) by AM Best.