Summary of complaint
We received complaints from people who feel we have given too much coverage to the row over the closure of Nigel Farageâs Coutts bank account.
Our response
The circumstances surrounding the closure of Nigel Farageâs bank account at Coutts, a subsidiary of NatWest, and the subsequent fallout, has had implications wider than the personal financial arrangements of the former UKIP and Brexit Party leader.  Mr Farage has been a prominent and influential figure in British politics for many years; while Couttsâ decision to withhold banking services from him, partly due to political considerations, is a significant story in itself, this has also provoked broader conversations about banking practice, the prospect of tighter regulations, the legitimacy of a bank determining not to serve an individual because of their political views, and client confidentiality. Our coverage has offered analysis of all the issues highlighted. As is fair, we have reflected Mr Farageâs position throughout our reporting.
The UK taxpayer is a 39% shareholder in NatWest. The bankâs handling of this case has resulted in interventions from senior members of the government, including the prime minister and chancellor, and the Financial Conduct Authority.Â
We have reported on developments in this story as they have occurred. When documents obtained by Mr Farage following his subject access request showed that BBC Newsâ initial coverage turned out not to be accurate, we apologised to Mr Farage and acknowledged this on the BBC Corrections and Clarifications site:
https://truemac.vn/helpandfeedback/corrections_clarifications
Dame Alison Roseâs admission that she had been the source of the BBCâs inaccurate information led to her resignation as NatWest CEO.
We believe our reporting of this story has been proportionate and legitimate, reflecting the significance of the issues at hand.Â