The digital platform or provider you have affects the red button service that you can receive, as there are different red button offerings on each platform.
To find out what platform you are on please read the statements below and decide which fits your personal situation:
| I bought a digital TV box from my electrical store and I do not pay a monthly fee | You have Digital Terrestrial TV / Freeview |
| I bought a digitally enabled TV from my electrical store. | You have Digital Terrestrial TV / Freeview |
| I bought a digital TV box from my electrical store, I do not pay a monthly fee, and I have a Satellite dish | You have Digital Satellite TV / Freesat |
| I bought a digitally enabled TV from my electrical store and I have a Satellite dish | You have Digital Satellite TV / Freesat |
| I have Virgin Media box and pay a monthly fee to Virgin Media | You have Digital Cable TV / Virgin Media |
| I have a Sky TV box and satellite dish, and pay a monthly fee / no longer pay a monthly fee | You have Digital Satellite TV / Sky |
| I have BT TV or top-up TV on a digital TV box | You have Digital Terrestrial TV / Freeview |
For any other issues, please visit the BBC Reception site.