We chose Easy Auto Ship for the top spot in part because of its dedication to customer satisfaction. No matter what you value, from discounts to tracking capabilities (you can track your car via GPS or by calling the carrier), it’s clear Easy Auto Ship is putting those needs first.
Another customer-centered aspect is how the company handles situations when things go wrong—it offers a free rental if your car delivery experiences delays and a car wash if your car shows up dirty. Finally, we love that you can pack an additional 100 pounds in the car for free.
Why We Like It
So many logistics come into play when shipping your car, and we appreciate that Easy Auto Ship is transparent and thorough when explaining and covering them all. The company offers shipping for various vehicles, including classic cars, RVs and even boats. When it comes to quotes, Easy Auto Ship promises no hidden fees, binding quotes and free cancelation if your vehicle has not yet been assigned to a truck to be picked up by a certain deadline.
The company also requires its carriers to have the appropriate cargo insurance, and you can purchase additional insurance for added peace of mind.
What We Don’t Like
Finding cons for the company wasn’t the easiest feat since Easy Auto Ship has so many positive attributes. However, its customer service hours are a bit unclear, and it charges an extra cost for guaranteed pick-up dates. Its prices were also not the least expensive on our list, which may be a dealbreaker for some, however, its binding quotes are something to consider.
Who It’s Best For
We think Easy Auto Ship is a good choice for most customers who want quality car shipping services no matter the distance or shipping type. Because its services are not the cheapest on the list, we think this option is best for those who value quality and customer service above all.