Rip Off Britain

The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.

Series 17: 12. Fire safety upgrades – who should foot the bill? (44 mins)

Series 17: 12. Fire safety upgrades – who should foot the bill?
The team explore who’s liable to pay for fire safety upgrades in a block of flats.
44 mins
Series 17: 11. Addicted to shopping app
The team investigate the addictive shopping app, where one user ordered nearly 500 items.
44 mins
Series 17: 10. Dream holiday left me with gastric infection
The team investigate why travellers to Cape Verde were left with gastric illnesses.
44 mins
Series 17: 9. Super-scam cost me £750,000
The team investigate a shocking scam that cost one grandmother £750,000.
44 mins
Series 17: 8. Nail glue took my daughter’s skin off
The team investigate the dangerous cosmetics for sale in online marketplaces.
44 mins
Series 17: 7. Brazen car scam caught on camera
The team investigate a brazen car scam targeting private sellers on their own driveway.
44 mins
Series 17: 6. I cancelled my card, but scammers kept spending
The team investigate a fraudster’s spending spree via mobile phone payments.
44 mins
Series 17: 5. Timeshare nightmare
The team help a couple who paid thousands to terminate their timeshare membership.
44 mins
Series 17: 4. I paid for a smartphone but received a lump of clay
The team help people paying a monthly contract for smartphones that were never delivered.
44 mins
Series 17: 3. My conservatory roof shattered, but no-one’s taking responsibility
The team help one family who narrowly escaped when their conservatory roof shattered.
44 mins
Series 17: 2. Water bills are going up, but what’s it all being spent on?
The team meet residents furious at water bills increasing by 47 per cent.
44 mins
Series 17: 1. Tenants turned my family home into a cannabis farm
The team investigate the fake tenants who turned a home into a cannabis farm.
44 mins
Series 16: 45. Forced to take five flights to board our cruise
A couple face a 3,000-mile trip across Europe to board their cruise.
44 mins
Series 16: 44. Scammed by fake AI celebrities
How fraudsters are using manipulated AI videos of celebrities to scam victims.
44 mins
Series 16: 43. Tainted tap water left us in agony
A dangerous parasite in the water supply leaves householders incensed.
44 mins
Series 16: 42. Telecoms contract pushers caught on camera
Secret filming shows a phone firm trying to hook a business into a pricey contract.
44 mins
Series 16: 41. Filthy takeaways posting incorrect hygiene ratings
The team reveal how misleading hygiene ratings are concealing filthy restaurants.
44 mins
Series 16: 40. Filthy holiday cottages cut our break short!
Animal droppings, leaks and dodgy electrics force holidaymakers to abandon their cottages.
44 mins
Series 16: 39. When will my flood-wrecked home be fixed?
The homeowners who say insurance delays have left them out of flooded homes for months.
44 mins
Series 16: 38. Careless couriers left our parcels in pieces
With some courier firms failing to deliver, the team puts parcel packaging to the test.
44 mins
Series 16: 37. Ravenous rats destroyed my car
The motorists whose vehicles are being driven off the road by hungry rodents.
44 mins
Series 16: 36. Missing £400,000 put my mum’s care at risk
An elderly woman’s life savings go missing when an investment scheme fails.
44 mins
Series 16: 35. The hotel with no running water
The holidaymakers whose Ibizan getaway was ruined when taps ran dry.
44 mins
Series 16: 34. Landed in debt… for someone else’s shopping
The women being hounded after fake ‘buy now pay later’ accounts were opened in their name.
44 mins
Series 16: 33. Mistaken identity cost me thousands
A man’s credit score is ruined after being merged with a stranger’s who shared his name.
44 mins
Series 16: 32. Social media bank staff scam cost me £16,500
How fraudsters are assuming the identity of real bank staff to scam customers.
44 mins
Series 16: 31. Doorstep raiders knocked out my doorbell camera
The team exposes a gadget thieves are misusing to deactivate doorbell cameras.
44 mins
Series 16: 30. Ripped passport wrecked our holiday
The holidaymakers who say minor damage to their passport stopped them travelling.
44 mins
Series 16: 29. Fake weight-loss drug almost killed me
A woman who says her life was endangered by a fake weight-loss drug tells her story.
44 mins
Series 16: 28. Help, someone stole my house!
How homeowners could find their houses sold from beneath them by scammers.
44 mins
Series 16: 27. £226,000 crypto scam left me homeless
A widow is left penniless after being taken in by a sophisticated cryptocurrency scam.
44 mins
Series 16: 26. The missing person ads that transform into scams
How fraudsters are using social media posts about missing people and pets to hook victims.
44 mins
Series 16: 25. Airport security delays left my holiday in ruins
Holidaymakers want answers after huge queues at airport security lead to missed flights.
44 mins
Series 16: 24. Thieves charged hundreds to my phone bill
How mobile phone theft victims are facing huge bills.
44 mins
Series 16: 23. No win, no fee cost me £27,000
The victims left owing thousands on legal cases they were told were no win, no fee.
44 mins
Series 16: 22. Floored by ground rent demand
A 90-year-old is shocked by a £17k ground rent bill on the flat he’s owned for 50 years.
44 mins