Why do I see duplicate channels in my Freeview Play EPG?

On 7 June 2023 we were able to put BBC One HD and BBC Two HD in prime slots 1 and 2 for newer Freeview Play televisions when connected to the internet (we refer to these below as ‘qualifying TVs’).  

Previously, BBC One HD and BBC Two HD were listed at slots 101 and 102 and, for most devices, that existing listing will continue to be duplicated (BBC One HD would be at slot 1 and 101, etc.) 

For qualifying TVs, the standard definition versions of BBC One and BBC Two will be listed in 611 and 612 respectively. 

Below is a list of television brands (and release years) for qualifying TVs which can process the swapping when the TV is connected to the internet. 

Freeview Play platform ID, shown on Freeview Explore (channel 100)

TV Brand/s and
Year of release

Qualifying TV?
(i.e. will have duplicate listings in 100 slots)

EL21-A2K

Smart Tech, Bauhn, EKO – 2021

 

EL21-A4K

Smart Tech, Bauhn, EKO – 2021

 

HI21-2K

Hisense – 2021

No

HI21-4K

Hisense, Loewe (by Loewe) - 2021

 No

HI22-962K

Hisense – 2022

 

HI22-964K

Hisense – 2022

No

HI22-99

Hisense – 2022

 

HI23-96

Hisense – 2023

 

LG22-F22

LG – 2022

 

LG22-K8AP

LG – 2022

 

LG22-K8HP

LG – 2022

 

LG22-K8LP

LG – 2022

 

LG22-LM21AN

LG – 2022

 

LG22-O22

LG – 2022

 

LG23-K8HPP

LG – 2023

 

LG23-K8LPN

LG – 2023

 

LG23-LM21ANN

LG – 2023

 

LG23-M23

LG – 2023

 

LG23-O22N

LG – 2023

 

MTC21-A2K

JVC – 2021

 

MTC21-A4K

JVC – 2021

 

P20-4K

Panasonic – 2020

No

P20-A

Panasonic – 2020

No

P21-4K

Panasonic – 2021

No

P22-4K

Panasonic – 2022

No

P23-4K

Panasonic – 2023

 

SO21-AT2K

Sony – 2021

 

SO21-AT4K

Sony – 2021

 

SO22-AT4K

Sony – 2022

 

TPV21-AM

Philips – 2021

No

TPV21-AT

Philips – 2021

 

TPV22-AM

Philips – 2022

No

TPV22-LN90

Philips – 2022

 

TPV23-LN76

Philips – 2023

 

TPV23-LN902K

Philips – 2023

 

TPV23-LN904K

Philips – 2023

 

UMC21-AT

Sharp – 2021

 

UMC22-2K

Blaupunkt, Bush, Polaroid, Sharp, Technika – 2022

 

UMC22-4K

Blaupunkt, Bush, Polaroid, Sharp, Technika - 2022

 

V20-MB180G31

Bush, Digihome, Hitachi, JVC, Panasonic, Toshiba - 2020

 

V20-MB180G32

Bush, Digihome, EGL, Luxor, Nordmende, Polaroid, Solas, Techwood, Toshiba, Walker - 2020

 

V20-MB181

Altimo, Bush, Digihome, EGL, Hitachi, JVC, Logik, Luxor, Medion, Mitchell & Brown, Nordmende, Panasonic, Polaroid, Techwood, Toshiba, Visitech, Walker - 2020

 

V21-AFTVBX

Amazon Fire TV - 2021

 

V21-AFTVJ

Amazon Fire TV - 2021

 

V21-MB185A

Mitchell & Brown, Panasonic, Toshiba - 2021

 

 

To check if your TV is qualifying, please go to channel 100 (the ‘Freeview Explore’ service) on your Freeview Play device and select “Get Help" from the "Help and Settings" section. In the bottom right hand corner of the screen, you will see a collection of numbers and letters which are the ‘Freeview Play platform ID’ – if that ID appears in the list above, then your TV should be able to process the swapping when connected to the internet. 

It is worth noting that If you disconnect your TV from the internet, the enhanced channel listing will be lost and the listing will revert to BBC One and BBC Two in SD at the top of the EPG.