WorkMaking that call

When applying for a job in a German-speaking country you need to be able to answer interview questions as well as make and receive phone calls and messages in German.

Part of GermanListening

Making that call

Katrin Schmidt rings up about a hotel job she has seen advertised. Listen to the conversation between Katrin and Herr Felsen, then answer the questions about it.

Question

  • What is the name of the hotel?
  • Which job is Katrin ringing about?
  • What will Herr Dietrich do?
  • What is Katrin’s phone number?

Question

How could you answer the following questions during a telephone conversation about a job as a waiter?

Gasthaus Braun. Herr Braun am Apparat. Kann ich Ihnen helfen?

Question

Wie heißen Sie?

Question

Wie ist Ihre Telefonnummer, bitte?

Question

Können Sie bitte zurückrufen?

Did you know?

In formal situations, like an official telephone conversation, people from all areas speak a standard form of German known as Hochdeutsch – High German.

But German can sound very different from person to person depending on where they were brought up. The German spoken in Bern, the capital of Switzerland, for example, is very different from that spoken in Wien (Vienna) or Berlin. Apart from a variation in accents, the vocabulary may also be different.

In Austria, Switzerland and southern Germany, people will greet you by saying Grüß Gott, Grüß dich or Servus, rather than Guten Morgen or Guten Tag. In Switzerland you may also hear Grüezi or Grüezi mitenand.

In Switzerland, instead of using the word arbeiten – to work – people say schaffen, which literally means 'to create'. You may also be conversing in German when the person you're talking to says merci or merci vielmal rather than danke because of the French influence in a multilingual country.

Climbers trekking to the Matterhorn
Image caption,
Swiss hikers will often greet you with a friendly 'Grüezi mitenand'